Returns & Exchanges
We offer a 30-day money-back guarantee to ensure you are fully satisfied with your ShotKam purchase. If for any reason you are not happy with your camera, you can return it for a full refund within 30 days of the delivery date.
Return Process
- 1.Initiate Your Return
Visit our online Returns Center and enter your order number and email address to start the process.
- 2.Print Shipping Label
Once approved, download and print your prepaid shipping label and include the original packaging and all accessories.
- 3.Ship the Device
Securely pack your ShotKam and drop it off at any authorized carrier location to be sent back to our inspection facility.
- 4.Receive Your Refund
After our team inspects the returned unit, your refund will be processed back to your original payment method within 5-7 business days.